Expired or Invalid Access Code? Contact Customer Service via self-help by clicking this link Customer Service, please allow 2-3 business days to receive a reply. For immediate assistance please call Customer Service at (916)703-HELP.
Password: Make sure your CapsLock key is not on. The password field is case sensitive. Make sure you do not enter extra spaces in either the Online ID or password boxes and try again. If you have forgotten your password click Forgot Password?.
Username: Have you tried to recover your username, click here for more information: Forgot MyChart Username?.
Have suggestions regarding MyChart? Please contact Customer Service. Please allow 2-3 business days for us to process your request.
Questions related to medical records or accessing a family member's chart?
Contact the Health Information Management Department, click here for more information:
How To Obtain Access To a Family Member's Chart.
Request a Copy of YOUR Medical Record: If you would like to obtain paper copies of Medical Records, please submit a completed HIPAA Compliant Authorization form.
The information in your health record is incomplete or inaccurate? Send a secure MyChart message to your provider or have your provider update your record during your next appointment.