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University of California, Davis, Health System Terms & Conditions of MyChart Patient Portal System Use


MyChart Capabilities

UC Davis Health provides the Web Site MyChart ("MyChart") to allow UC Davis patients and authorized patient representatives to view health-care information, communicate with the patientís health-care providers and staff, request an appointment, and request prescription refills/renewals.

The health information provided through MyChart is not a substitute for the advice of your personal physician or other qualified health-care professional. Always seek the advice of your physician or other qualified health-care professional with any questions you may have regarding medical symptoms, tests results, or your medical condition.

If you think you have a medical or psychiatric emergency, call 911 or go to the nearest hospital emergency department.

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Response to Electronic Communication

If you send a message to your health-care provider, it may be accessed by or shared with staff that assists the provider with your medical care. Your confidential medical information on MyChart will be accessible only to appropriate UC Davis Health staff.

UC Davis Health will make its best effort to provide a timely response to electronic inquiries or other communication submitted through MyChart. In some cases, providers and staff may not be immediately available, so you should allow at least two (2) business days for a response. If you require a quicker response, please call your health-care provider. Questions or requests requiring immediate attention should not be submitted through MyChart.

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MyChart Mobile Application Restrictions

The UC Davis MyChart Mobile Application is intended for use only on a mobile device that is running an unmodified manufacturer-approved operating system. Using the UC Davis MyChart Mobile Application on a device with a modified operating system may undermine security features that are intended to protect health information from unauthorized or unintended disclosure. You may compromise the privacy and security of your health information if you use the UC Davis MyChart Mobile Application on a mobile device that has been modified. Use of the UC Davis MyChart Mobile Application on a mobile device with a modified operating system is a material breach of these Terms and Conditions.

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User / Device Data Collection

I understand that in some situations I can choose to connect my personal device(s) (such as mobile phones, pedometers, or heart rate monitors) to UC Davis MyChart via a data interface. Any information collected or retained in this way may be used to facilitate my health care and may be made part of my permanent health record.

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Use by Children

Minors, ages 0-11 may not establish a MyChart account. However Parents or guardians of minor children under the age of 12 may request proxy access to the minor childís MyChart account.

Patients age 12-17 may use MyChart to: